Utility Billing

Utility bills are sent out quarterly, through the City's Finance Department. Your utility bill includes fees for water, sanitary sewer, street lighting services, environmental resources, and state testing.

The City has a contract with RMR Services to read residential meters for billing. The meter readers wear identifying clothing and drive specially marked cars. Meter readers record usage from the outside readout device - they do not need to enter your home.

Online Utility Billing - COMING SOON!


New water bill payment options are coming soon - go green, go paperless with no additional fees. You will be able to pay and view your water bill online, on a mobile device or call to pay. Watch for details later this year. 

Pay Your Bill Now


You have the option to pay your bill online without having to create an account.

eUtility Billing

 
Current eUtility Billing customers can view account information online, including:
  • Billing history
  • Water history
  • Service information
  • Utility rates
You can also use online utility services to do the following:
  • Make a payment
  • Report a problem
  • Cancel service
We are in the process of switching to a new vendor and are currently not accepting any new eUtility Billing registration requests.

Automatic Bill Paying

 
If you need to cancel or change your ACH information, contact Utility Billing at 952-985-4580. We are in the process of switching to a new vendor and are currently not accepting any new ACH payment requests.

Utility Rates

 
Download the current schedule of utility rates (PDF).

Opening or Closing an Account

 
Opening or closing an account requires a meter reading, which is provided free of charge. To schedule a reading, contact Utility Billing at 952-985-4580.

Utility Payment Drop Boxes

 
Utility payment drop boxes can be found at the following locations:
  • City Hall: 20195 Holyoke Avenue
  • Water Treatment Facility: 18400 Ipava Avenue
  • Lakeville Liquors Kenrick: County Road 46 and Kenrick Avenue
  • Lakeville Liquors Galaxie: County Road 46 and Galaxie Avenue

Conserve Water - Reduce Water Costs

 
Faulty plumbing and irrigation of lawns can result in high water consumption. Download the water conservation techniques brochure (PDF) to learn water-saving tips.