How Utility Rates Are Calculated
Utility rate increases are considered by the City Council in October of each year as part of the annual budget process. A public hearing is then held in December, which allows City Council to receive feedback from customers regarding the proposed rate changes. Any rate changes are approved by the City Council in December for the following calendar year.
All revenues from customers are used to cover costs incurred by the City in providing the utility services. The water rates cover the cost of operating the City’s water system, including water treatment, water meter replacements and well rehabilitation. The water rates also pay for construction costs associated with replacing or upgrading aging utilities infrastructure and related debt payments.
Last year, there was a City Council meeting on October 28, 2019, and the rates were approved on December 2, 2019 following a public hearing. There was a notice of the public hearing published in the November 15, 2019 edition of the Sun ThisWeek newspaper.
If you are interested in participating, proposed changes to the 2021 utility rates are planned for discussion at the October 26, 2020 City Council work session, with a public hearing to follow on December 7, 2020. For meeting times and agendas, see the City’s online calendar on the home page.
Download the current schedule of utility rates (PDF).
Utility Payment Drop Box
A utility payment drop box is available at Lakeville City Hall, 20195 Holyoke Avenue.
Conserve Water - Reduce Water Costs
Faulty plumbing and irrigation of lawns can result in high water consumption. Download the water conservation techniques brochure (PDF) to learn water-saving tips.
Pay and View Your Utility Bill Online
You can make a payment online or mail a check for your current amount due and sign up for auto pay for future payments.
If you have additional questions, call Utility Billing at 952-985-4580. Due to the high volume of calls, our response time may be delayed.
Consider opting out of receiving paper bills to save the City the cost of printing and mailing bills. Our online electronic billing and payment service is free, convenient and secure.
There are two ways to pay your utility bill:
Register for online billing and payments
Call to Pay
If you have problems with online registration, making a payment, setting up recurring auto pay or don’t have a computer, call 877-885-7968 during business hours for additional help or to pay by phone
Utility bills are sent out quarterly, through the City's Finance Department. Your utility bill includes fees for water, sanitary sewer, street lighting services, environmental resources and state testing.
The City has a contract with RMR Services to read residential meters for billing. The meter readers wear identifying clothing and drive specially marked cars. Meter readers record usage from the outside readout device - they do not need to enter your home.
Senior Citizen Discount
(Applies to heads of households over 65 years of age or living on social security or pension income)
You may receive a 30% discount on water, street light and sanitary sewer services to homestead properties as described above, subject to a maximum discount based on 10,000 gallons of usage.
Complete this senior discount application (PDF) and include a copy of your Minnesota drivers license. The address on the license must match the utility account service address. A resident cannot claim the senior discount on more than one property.
To protect the security of your information do not return the completed application by email. The application can be returned by mail to ATTN: Utility Billing, City of Lakeville, 20195 Holyoke Avenue, Lakeville MN 55044 or put in the utility billing drop box located at City Hall (20195 Holyoke Avenue).