Coronavirus update

The Arts Center has re-opened for some in-person classes and theater events. The Arts Center will remain open for pickup and drop off of Art Kits To-Go, and specified livestream/virtual events and programs. Current students and ticket holders will receive additional instructions by email. We encourage you to check out our livestream and virtual class options.

COVID-19 Arts Center Class Refund Policy

Valid through August 31, 2021


Due to the current uncertainties caused by COVID-19, the Parks & Recreation Department has developed a temporary COVID-19 and illness cancellation policy, which will be in effect through August 31, 2021 
 
Cancellations made by the City: Registration fees for a program cancelled by the Parks & Recreation Department will be fully refunded.
 
Cancellations made by participant: We request a minimum of 48 hours advance notice of cancellations when possible due to costs incurred for program supplies and instructor’s time. Participant cancellations due to COVID-19 or illness will be processed with no cancellation fee. Any cancellations due to illness or injury after the program start date will receive a prorated refund upon request, prorated from the date of notification.

Cancellations can be made over the phone during business hours by calling 952-985-4640. No online cancellations.

Lakeville Parks & Recreation Standard Cancellation Policy 

Participant cancellations made prior to registration deadline or 48 hours prior to the start of the program will receive a refund, less a $10 service fee, or full credit* towards a future program, whichever the registrant prefers. No refunds processed within 48 hours of program start and/or after activity registration deadline. Due to circumstances beyond our control there are no refunds for certain preregistered programs. No online cancellations. Cancellations can be made over the phone during business hours. The Standard Cancellation policy applies to all cancelations not falling under the temporary COVID-19 Refund Policy.  
*Credits older than 18 months will be applied to the Lakeville Scholarship Fund. 


General Participant Protocols


City Facility Status

Open Facilities: If you have a cough, fever, chills, sore throat or other symptoms, STOP, do not enter any City facility. If you enter a facility, you must practice social distancing and it is required that you wear a mask at all times. If you do not have a mask, one will be provided to you.

  • City Hall: The building is now open from 8 a.m.-4:30 p.m., Monday to Friday.
  • Lakeville Heritage Center: The Heritage Center re-opened on January 11, 2021. Hours are 8:30 a.m.-3:30 p.m. Visit LakevilleHeritageCenter.com for more information.
  • Lakeville Area Arts Center: The Arts Center is now open for some in-person classes. The Arts Center is also open for pickup and drop off of Art Kits To-Go, and specified livestream/virtual events and programs. Current students and ticket holders will receive additional instructions by email. We encourage you to check out our livestream and virtual class options during this closure. Visit LakevilleAreaArtsCenter.com for updates.
  • Lakeville Ames and Hasse Arenas re-opened on January 4, 2021. For more information: https://www.lakevillemn.gov/410/Lakeville-Arenas
  • Parks & Recreation: Parks & Recreation is currently registering for many programs. If a program has been canceled due to COVID-19, online registration will not be available. There are also a number of new programs including both virtual classes and kits that can be completed at home. If you have a question about a program, contact Parks & Recreation at 952-985-4600.
  • Fire Station 4: The building is now open from 8 a.m.-4:30 p.m., Monday to Friday.
  • Central Maintenance Facility: The building will re-open to the public on Monday, May 17, 2021. The building will be open from 8 a.m.-4 p.m., Monday to Friday.
  • Water Treatment Facility: The building will re-open to the public on Monday, May 17, 2021. The building will be open from 8 a.m.-4 p.m., Monday to Friday. 

Closed Facilities: